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Every business starts with a turning point. For Mark, it came after nearly a decade working inside Toyota dealerships. He saw firsthand how the system worked, and he believed there had to be a better way. A better way for customers to be treated. A better way for employees to grow. A better way for the industry as a whole. So he made the leap. He built TSL Automotive Specialists not just as a shop, but as the beginning of something bigger. In this video, Mark shares the moment that sparked it al