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Since their hire date, our trainees have been in the classroom earning certifications, building foundations, and bonding with their academy group. Today, we took the next step. Our 2nd shift trainers met with our 2nd shift trainees for a social hour: think “speed dating,” but for dispatch. It was simply an opportunity to meet, connect, and have real conversations before being paired for the year-long journey of training ahead. Strong partnerships don’t start on the first call ,they start with co
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