The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
YouTubeDon Crawley, Author of The Compassionate Geek
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
Click this link to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation=1 In this customer service training video, IT customer service expert and author Don R. Crawley explains the six steps that are necessary in a tech support session. This customer service training video includes a demonstration of a support ...
238.1K viewsApr 8, 2013
Tech News
Stocks Fall as Tech Hit by AI Fear, Bitcoin Dips | The Close 11/4/2025
1:30:15
Stocks Fall as Tech Hit by AI Fear, Bitcoin Dips | The Close 11/4/2025
YouTubeBloomberg Television
9.4K views2 days ago
Apple claims 'tremendous' global uptake of latest iPhones | BBC News
5:03
Apple claims 'tremendous' global uptake of latest iPhones | BBC News
YouTubeBBC News
98.7K views6 days ago
'Musk will get richer, people will get unemployed': Nobel Laureate Hinton on AI
11:37
'Musk will get richer, people will get unemployed': Nobel Laureate Hinton on AI
YouTubeBloomberg Television
329.8K views4 days ago
Top videos
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
YouTubeMy Lesson
1.1M viewsJan 31, 2023
ITSM - What is it? Introduction to IT Service Management
5:01
ITSM - What is it? Introduction to IT Service Management
YouTubeSysAid
425.9K viewsApr 18, 2017
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
6:52
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
YouTubesoundtraining.net
89.4K viewsDec 8, 2012
Tech Reviews
I bought the most FUTURISTIC Tech in the World
38:44
I bought the most FUTURISTIC Tech in the World
YouTubeMrwhosetheboss
23.6M viewsNov 25, 2023
Money Can't Buy TASTE… AMD $5000 Ultimate Tech Upgrade
24:34
Money Can't Buy TASTE… AMD $5000 Ultimate Tech Upgrade
YouTubeLinus Tech Tips
2.2M viewsJul 13, 2024
Reacting to our Best PC Builds Ever
23:22
Reacting to our Best PC Builds Ever
YouTubeLinus Tech Tips
2M viewsMar 10, 2024
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
1.1M viewsJan 31, 2023
YouTubeMy Lesson
ITSM - What is it? Introduction to IT Service Management
5:01
ITSM - What is it? Introduction to IT Service Management
425.9K viewsApr 18, 2017
YouTubeSysAid
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
6:52
Find in video from 00:04Introduction to Tech Support Calls
The Six Key Steps to Handle a Tech Support Call: Customer Service Tr…
89.4K viewsDec 8, 2012
YouTubesoundtraining.net
Welcome to the official Dell Technologies Support channel
1:08
Welcome to the official Dell Technologies Support channel
201.6K viewsDec 8, 2021
YouTubeDell Support
Customer Support Specialist : Fundamentals of Providing Technical Support 10
2:44
Customer Support Specialist : Fundamentals of Providing Techni…
203 viewsJun 14, 2023
YouTubeLearnCity
Introduction to Technical Support Fundamentals from Grow with Google #1
5:19
Introduction to Technical Support Fundamentals from Grow with Go…
21.8K viewsDec 24, 2018
YouTubeCoursera
What is IT Service Desk | Service Desk | IT Service Desk | IT HelpDesk
11:21
Find in video from 00:08Introduction to IT Service Desk
What is IT Service Desk | Service Desk | IT Service Desk | IT HelpDesk
50.9K viewsMay 28, 2022
YouTubeSAASWITHSERVICENOW
10:46:49
IBM IT Support Full Course || IT Support Technician
30.8K viewsMar 4, 2023
YouTubeYoyo Education
Find in video from 0:00Introduction to Technical Support and Customer Service
Technical Support vs Customer Service: What's The Difference?
22.4K viewsJul 6, 2020
YouTubeMoment
12:55
Find in video from 0:00Introduction to Tech Support Calls
How to Handle Tech Support Calls - Beginner Tips
112.4K viewsOct 10, 2018
YouTubeRea Ninja
1:55
Digitalization: People, technology and services
2.4M viewsApr 23, 2018
YouTubeSiemens Knowledge Hub
3:39
Technical Support (Software Update) Sample Scenario
248.2K viewsNov 16, 2018
YouTubeMagellan BPO
2:14
Find in video from 00:01Introduction to HP SmartFriend Services
Personal Tech Support 24/7 | HP SmartFriend | HP
330.3K viewsJul 17, 2014
YouTubeHP
8:18
Find in video from 0:00Introduction to Tech Consulting
What does a Technology Consultant do? (Deloitte, Accenture, IBM, Mc…
81.6K viewsJul 4, 2022
YouTubeDevamsha
4:31
Find in video from 00:01Introduction to Microchip's Technical Support
Introduction to Technical Support
5.4K viewsJun 23, 2022
YouTubeMicrochip Developer Help
5:01
Find in video from 0:00Introduction to Tech Support
Mock Call Practice: Tech Support Help from Call Center Experts
55.8K viewsMar 26, 2023
YouTubeSingle Step English
11:48
Find in video from 06:32Why You Want to Work in Technical Support
TECHNICAL SUPPORT Interview Questions & Answers! (How to PA…
424.3K viewsJan 21, 2021
YouTubeCareerVidz
12:05
Find in video from 02:59Overview of Servicenow
Welcome to Servicenow Journey
126.2K viewsAug 8, 2022
YouTubeTechWithPri
6:13
Mock Call #21: Technical Support Sample Call
83.4K viewsMay 19, 2022
YouTubeJeline Bracamonte
1:00
Find in video from 00:36Technical Support Number
How to CALL Apple Tech Support | Get help with devices, subscriptio…
2.2K viewsFeb 27, 2024
YouTubeSimplistically Digital
9:40
Find in video from 0:00Introduction to Tech Support Jobs
6 Great Tech Support Jobs from Home (How to Find Them and Get …
20.1K viewsApr 4, 2022
YouTubePaidFromSurveys
6:20:04
Find in video from 0:00Intro of HELP DESK/IT SUPPORT TECHNICAL TEST PREPARATION
HELP DESK/IT SUPPORT TECHNICAL TEST PREPARATION
110.3K viewsMay 3, 2022
YouTubeJobskillshare Skills-Based Platform
6:12
HVAC Training Basics for New Technicians and Students! Refrige…
1.2M viewsJul 16, 2022
YouTubeAC Service Tech LLC
4:10
Every tech support call ever
251.9K viewsAug 8, 2019
YouTubeIT Python
4:08
Find in video from 01:09Respect for Computers and Computer Technology
Skills Required for Technical Support Job Role | How to becom…
91.9K viewsSep 1, 2021
YouTubeBA Professional
2:37
Samsung Support: How to use Remote Service for device help
85.6K viewsDec 29, 2021
YouTubeSamsung
15:58
Technical Support Interview Questions and Answers 2025 | Tec…
61.2K viewsAug 31, 2024
YouTubeInterviewGIG
12:21
Find in video from 0:00Introduction to Customer Service Skills
Customer Service Skills That Every Appliance Repair Technician Shou…
896 viewsAug 4, 2023
YouTubeFix.com
2:37
Find in video from 0:00Introduction to Field Service Technician
Field Service Technician Careers
26K viewsDec 8, 2017
YouTubeWOW! Careers
See more videos
Static thumbnail place holder