The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The Government will not split the country into different energy pricing zones but instead reform the existing national ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...

UK energy regulator Ofgem has provisionally approved a £24 billion ($32.7bn) investment package into the country’s gas and ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

Octopus Energy has been ordered to pay £1.5 million following a breach identified by Ofgem, the UK's energy regulator. The ...

The Department for Energy Security and Net Zero (DESNZ) has published its Review of Electricity Market Arrangements (REMA) ...

Octopus Energy is set to pay £1.5m in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has said. The regulator says that more than 34,000 ...