Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

T-Satellite, the Starlink-based satellite service, can now do more than just send text messages. Here are the apps that work ...

1. Tap your Phone app. 2. While in a phone call, swipe down from the top-right corner of your screen to access your Control Center. 3. Tap Phone Controls near the top of your screen. To disable Voice ...

Today, Nothing announced it is rolling out a new call recording feature, which will be tied to long-press of the Essential ...

Cisco expands Webex Calling and Webex Contact Centre in India with local data centres, AI tools, and PSTN integration for ...

Cisco is adding AI agents into its Webex platform to take care of automating tasks, summarizing meetings and handling workflows in a bid to keep up with industry giants like Zoom (which recently ...

New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility ...

You might use these apps every day, but have no idea what they collect. These 20 apps are quietly harvesting your location, ...

The company also announced third-party integrations for its AI assistant and new AI features for its upcoming RoomOS 26 software.

Today at WebexOne 2025, Cisco (NASDAQ: CSCO) unveiled solutions to foster dynamic collaboration between people and AI agents ...

A new app offering to record your phone calls and pay you for the audio so it can sell the data to AI companies is, unbelievably, the No. 2 app in Apple’s U.S. App Store’s Social Networking section.