HOUSTON, TX, UNITED STATES, January 14, 2026 /EINPresswire.com/ -- Mission III Management, a Houston-based direct ...
Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...
For decades, entering the telecommunications industry in Pakistan felt like scaling an “Mount Everest” peak. Launching a mobile network, ...
Nigerian CommunicationWeek on MSN
MTN Nigeria suffers 9,218 fibre cuts in 2025 as vandalism, theft cripple network
MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, ...
With Verizon Communications’ acquisition of Frontier Communications closing Tuesday, the New York City–based telecommunications giant is offering few specifics about what customers should expect from ...
Australian bank launches a 24/7 intelligent assistant capable of asynchronous human hand-off, joining the country’s major ...
Singtel has strengthened its senior leadership team with two high-profile C-suite appointments, tapping former chief ...
CityFibre said around 70% of the households that changed broadband supplier where its network was available had switched to its services in recent months, with take-up boosted by Sky offering some of ...
Lahoti was speaking at a Pre-Summit Event of the India - AI Impact Summit 2026 on the theme "AI in Telecommunication". "AI is ...
Econet Wireless Zimbabwe placed artificial intelligence and machine learning at the core of its operating model. The company aimed to reduce costs, improve service quality, and protect margins amid ...
Business Support Systems (BSS) are the backbone of customer-facing telecoms operations, managing everything from billing and subscriptions to service fulfillment, revenue management and product ...
Telecommunications operators in Nigeria and across sub-Saharan Africa are facing sustained pressure on revenues as Average ...
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