The Texas Education Agency (TEA) has launched Texas Education for Homeless Children and Youth (TEHCY) Support, a ...

Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

In a recent AccountingWEB webinar with Dext [1], AccountingWEB’s Jake Smith was joined by Dext’s Paul Lodder, Amy Harper, ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

Vembu shines a light on Zoho’s vision of “learning by doing,” its commitment to digital self-reliance, and how Arattai is ...

AI isn't some futuristic dream anymore; it's a real-world game-changer that's transforming how every business runs.

"Our continued partnership with Morgan Stanley Investment Management related to their Impact share class product line is accelerating the work of our expanding group of member CDFIs," said Harold ...

It is time for ICAO to bring Taiwan into the fold. With meaningful participation, Taiwan can contribute its professional ...

For most people, IT is the place they call when their computer or Wi-Fi stops working. But, there’s more to it than meets the ...

Mercy Corps is a non-religious, non-profit and non-governmental international humanitarian organization. Mercy Corps in Kenya is looking for a consultant firm to provide technical expertise and ...

Israel is set to allocate NIS 200 million ($60 million) in state-backed guarantees to support the launch of venture capital funds focused on defense technology innovation, with the aim of ...