Jeff Lane, manager of contact center support services at FedPoint, said the company has adopted AI to analyze and identify recurring call categories, assess customer sentiment and monitor resolution ...

For the first time since he first played Hardly Strictly Bluegrass in 2002, Steve Earle couldn't stick around to help his friend Emmylou Harris close out the festival from the Banjo Stage on Sunday ...

Multi-Grammy® Award-winning Steve Earle was inducted as a member of the Grand Ole Opry by his friend and fellow Opry member Emmylou Harris on September 17. Earle performed his hits “Guitar Town,” ...

Hardly Strictly Bluegrass has unveiled the final lineup for its 2025 event. From Oct. 3 to Oct. 5, San Francisco’s premier roots music festival will return to Golden Gate Park for its 25th annual ...

If you had told Steve Young while he was playing for the Tampa Bay Buccaneers that he’d be in the Hall of Fame, he likely wouldn’t have believed you. Dan Patrick asked Young that very question on ...

The 8-part Dallas Cowboys docuseries on Netflix, America's Team: The Gambler and His Cowboys, dropped this week and has generated some mixed reviews. Some in Cowboys Nation enjoy the blast from the ...

If you purchase an independently reviewed product or service through a link on our website, Variety may receive an affiliate commission. The jaunt officially kicks off Friday, Aug. 22 at Seattle’s ...

Cowboys owner Jerry Jones has a note or two for Netflix. In an interview with Ben Fischer of Sports Business Journal, Jones expressed surprise over the decision of producers of the soon-to-be-released ...

2025 Country Music Hall of Fame electee Kenny Chesney is set to make his fourth Farm Aid appearance at this year’s annual music and food festival at Huntington Bank Stadium on Saturday, Sept. 20.

Mr. Boombastic turns “symphonic” for one night only in San Diego, as Shaggy and his band join forces with the San Diego Symphony and conductor Steven Reineke. From the beginnings of mento, ska, rock ...