Today, Transcom released 2026 CX Trends: Paradoxes Leaders Can’t Ignore, an industry report designed for enterprise customer experience, operations, and digital transformation leaders. The report ...

When calculating your software development outsourcing budget for 2026, include a line item for maintenance. Typically, this ...

Poland has long ceased to be just another point on the map of European IT outsourcing. Today, outsourcing companies in Poland ...

Adversaries are increasingly targeting third-party providers, catching customer companies on their heels. CISOs must play a larger role in vendor negotiations — and get tougher about what they ask.

SS Support Network provides round-the-clock inbound and outbound call center services across the United States, ensuring no missed calls, no service gaps, and no disruption to patient care. Every call ...

Why outsourced IT is the smartest move for growing businessesIssued by DigicapeJohannesburg, 19 Jan 2026 It's time to embrace outsourced IT support. (Image: Digicape) If you're a business owner or ...

Tranter IT announced on Tuesday that it has formalised its position as an experienced Business Process Outsourcing delivery partner in Nigeria, citing over 22 years of enterprise technology delivery ...

IT leaders share their best tips for getting out of the ‘order taking’ rut and becoming a trusted advisor to the business.

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