Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...
The chatbot marketplace is growing fast. As Satya Nadella, the CEO of Microsoft, said at Microsoft’s World Partner Conference earlier this month, “Pretty much everyone today who’s building ...
“We’ll have flying cars before we will have AI tutors,” says one of the creators of IBM’s Watson. But others see AI a positive transformation for education. When Satya Nitta worked at IBM, he and a ...
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