Having secure access to our email accounts is essential for our daily lives. With the many services linked to our accounts, the most important thing is that they are secure. Recently, there have been ...

The Singapore’s Best Customer Service 2025/2026 rankings are based on the results of an independent online survey. The respondents are customers in Singapore who have made purchases, used services or ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on call ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

The 'tens of thousands' of companies that use Amazon's call center tech can now create chatbots to handle more customer inquiries, plus AI-generated response suggestions for human agents. Emily is an ...

More than 800 records of service members who were kicked out of the military under the “don’t ask, don’t tell” policy were recently upgraded to receive honorable discharges, Defense Secretary Lloyd ...

Gabriela Walsh is a Certified Educator in Personal Finance® and a personal finance editor at Red Ventures. Her previous work experience includes various editorial positions at FinanceBuzz. She ...

You may also have heard about how Gmail originated as a “20 percent project.” Basically, Google requires engineers to spend one day a week working on a project that isn’t their job. They are side ...

The reason behind Gmail's success has nothing to do with productivity or innovation. I've been contributing to PCMag since 2011 in a variety of ways. My column, Get Organized, has been running on ...

Despite the viral message about Google shutting down the Gmail email service this summer, that’s not going to happen. As I reported on February 23, the message was nothing more than a ...