Across technology, energy, healthcare, finance, logistics, and global commerce, visionary Indian leaders are solving ...

Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of ...

Today, Transcom released 2026 CX Trends: Paradoxes Leaders Can’t Ignore, an industry report designed for enterprise customer experience, operations, and digital transformation leaders. The report ...

Toku Ltd. ('Toku' or the 'Company'), a Singapore-incorporated customer experience (CX) technology company, today commenced ...

New joint solution combines Medallia's deep customer experience and operational intelligence with Ada's proven capabilities for agentic AI at scale to fix customer friction fast Medallia, Inc., the ...

Supporting all five areas are foundational technologies such as cloud infrastructure, cybersecurity, integration platforms, ...

From human-centric automation to smart manufacturing, Harsh Vardhan is guiding Apollo Tyres to an intelligent, AI-powered ...

Loss prevention is a powerful use case for artificial intelligence in retail, experts said at the NRF 2026 retail conference ...

The future of customer targeting isn't about knowing more—it's about acting faster and smarter on what you already know.

Across the retail industry, artificial intelligence is no longer viewed as an experimental capability or a future-state ...

Pradipt Kapoor, CEO of Xtelify, discusses the impact of the Digital Personal Data Protection Act on privacy strategies in ...

Rising electricity demand, technological innovation, regulatory requirements drive industry modernization, ISG Provider Lens® ...