Los Angeles, California - February 17, 2026 - PRESSADVANTAGE - Rocket CRM has announced the expansion of its Marketing ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

The KM market is expanding due to AI-driven innovation and real-time decision support needs. Cloud-based deployments lead to agile implementations across industries, and KM platforms are evolving into ...

AI is transforming knowledge management, enabling organizations to deliver accurate information faster, to both customers and employees. In this webinar, experts from NiCE and Dialpad will share how ...

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and advanced ...

• Intelligent Delivery: Knowledge assets decay rapidly without active curation. Enterprise intelligence includes self-healing ...

Your free business.com+ membership unlocks exclusive tech deals and advisor support Business.com aims to help business owners make informed decisions to support and grow their companies. We research ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a ...

Ernie Smith is a former contributor to BizTech, an old-school blogger who specializes in side projects, and a tech history nut who researches vintage operating systems for fun. Although they don’t ...

AI is only as good as the knowledge it can access. Without strong KM foundations, even the best systems falter. This session shows how AI and KM together create reliable, real-time answers that boost ...