Robotic Process Automation (RPA) continues to proliferate in organizations. Responding to governance challenges and impacts on financial reporting, the ...

The healthcare industry has long struggled with administrative inefficiencies in medical billing and revenue cycle management. Manual processes, coding errors, ...

By Peter Obeng SEKYEREFor many decades, paper dominated the life insurance industry. From client applications to policy proposals, physical forms—whether neatly typed in a pdf fillable form or hastily ...

The Business Process Services (BPS) industry is undergoing a profound shift, moving beyond cost-efficient, task-driven automation (RPA) towards "augmented intelligence" that enables foresight, ...

The healthcare sector is prioritizing healthcare automation in operations, before legacy workflows fail patients when it matters most.

The long-term aspiration for many financial institutions has been to achieve a “zero operations” (zero ops) environment—a state where operations run with minimal human intervention. Recent advances in ...