Explore why Verizon's Frontier acquisition faces criticism as a costly move with limited growth potential, questionable ...

Rely on communication, trust, and community to build that relationship. Finding and nurturing customer loyalty is vital to long-term success and is top of mind for every business. But in an ...

The Lipstick Index isn’t as resilient as it once was. Shoppers are delaying purchases and seeking better value. Brands that ...

In today’s fiercely competitive business world, customer loyalty is more than just a goal—it’s the lifeline of long-term success. Brands are constantly seeking creative, effective ways to keep their ...

A lot of the time as brand specialists all that we ever think about; is selling more, getting more engagement, more views, ...

Verizon Business data reveals SMBs expanding tech skills and leveraging AI for everything from social media strategies to ...

Verizon Communications recently introduced ... As the company continues to pursue technological integration and customer retention strategies, these will play a critical role in aligning its ...

Going forward, Verizon's Executive Office has some good ideas that could prevent a rep from forgetting to mention certain things to a customer changing plans. One such idea would allow a rep to see a ...

Predicts customer churn using ML models (Decision Tree, Random Forest, Logistic Regression, SVM, KNN, XGBoost) in R, with powerful data visualizations to uncover retention patterns and drive ...

DENVER--(BUSINESS WIRE)--Mediacom Communications, the fifth largest cable provider in the United States, leads with a customer-centric ... Product Strategy and Consumer Experience at Mediacom.

McKinsey’s findings are informed by its Winter 2025 Nursing Pulse Survey, a poll of 1,301 U.S. nurses fielded between Jan. 10 to Feb.17. Of those respondents, 768 were frontline nurses and 533 ...