Other possible explanations might be that an account upgrade made them ineligible for the discount or the company simply made ...

Meanwhile, on Dec. 2, another Verizon customer said she’s had “nonstop issues” with the company. Essentially, her trade-in deal also went bad (but for different reasons) and she claimed that ...

Verizon 5G offers three home internet plans with download speeds up to 1,000 Mbps. Learn if Verizon 5G is right for your ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

In a 7-second clip, Verizon customer Lindsey Bauer (@lindzbauer) explains how she got her bill lowered via text overlay. “I heard you could lower your wifi bill if you just talk to your wifi ...

When Verizon customers filed claims last year in a class action lawsuit with a proposed $100 million settlement over the communication company's alleged practices of charging undisclosed ...

OMAHA, Neb. (WOWT) - Cellphone dropouts can be expected in rural areas but customers of one carrier in West Omaha are frustrated. Verizon customers who are also neighbors in the Stonehenge ...