IREN is now focusing on building on top of its Bitcoin mining core revenues with AI infrastructure. They’re targeting over ...
Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...
Every business is in the hospitality business—because customers don't just remember what you did, they remember how you made them feel.
Tech Xplore on MSN
AI or humans in customer service? Preference depends on situation, large study shows
When we shop online, a chatbot answers our questions. A virtual assistant helps us track a package. And an AI system guides ...
That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...
Traditional leadership models are breaking under the pace of change; LEAD and CORE offer a framework for resilient, adaptive ...
As inflation continues to simmer and economic uncertainty rattles consumers, Starbucks CEO Brian Niccol says he has the solution to ensuring the coffee chain doesn’t suffer from customers pulling back ...
Nintendo of America has made the decision to outsource its customer support services, resulting in hundreds of contractors losing their jobs amid concerns Nintendo’s customer support will suffer as ...
In a significant strategic pivot, Google is preparing to move its custom-built Tensor Processing Units (TPUs) beyond its own cloud infrastructure—marking a bold step toward monetizing its advanced ...
Scott, Louisiana--(Newsfile Corp. - September 20, 2025) - Super Taters, an independently-owned restaurant in Scott, Louisiana, is celebrating its 11th anniversary in 2025 with plans to expand and ...
The Department of Communications and Digital Technologies (DCDT) has appointed BMIT Knowledge Group to develop a funding model for the South African Broadcasting Corporation (SABC). This comes after ...
Jason Swiech shares CDK’s 2025 F&I Shopper Study insights on improving satisfaction, trust, and engagement at dealerships.
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