An executive recently asked me, what’s the biggest mistake leaders make when rolling out a customer experience strategy? My answer was simple. Most leaders think about the customer first.
Empowering an organization's people, this expert writes, will be a critical step to capturing the ROI from AI investments ...
Profitability also emerges through operational excellence. Faster hiring cycles fill revenue-producing roles sooner.
As AI accelerates marketing change, content teams need agility. Learn how people, process, and platform form the foundation ...
A mission without strategy is merely aspiration. Strategy is what translates purpose into execution—into plans, sequencing, ...
"The recommendations for the 15th Five-Year Plan are the blueprint for China's economic and social development over the next ...
How far would you go in the ulitmate game of deception and would you want to be a Faithful or a Traitor ...
Recently, an international symposium themed "Upholding Multilateralism and Promoting Global Governance," hosted by the ...
A U.S. Army recruiter is earning national recognition for combining modern social media strategy with a deeply personal ...
Dr. Tommy Ibrahim discusses a new value-based care strategy and his plans for systemwide continuity in an exclusive interview ...
The article below is actually a YouTube video script. It will take me a few days to get that out. But I thought I’d post it ...
A nasty rash isn’t the only thing this shot may spare you from. A new study from the University of Southern California found ...
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