An executive recently asked me, what’s the biggest mistake leaders make when rolling out a customer experience strategy? My answer was simple. Most leaders think about the customer first.
A mission without strategy is merely aspiration. Strategy is what translates purpose into execution—into plans, sequencing, ...
"The recommendations for the 15th Five-Year Plan are the blueprint for China's economic and social development over the next ...
If the region commits to this model, it can continue setting a global standard for autonomy that protects sovereignty and ...
Dharampal Satyapal Group (DS Group), a FMCG conglomerate and multi-business corporation, has appointed Subrat Chakravarty as ...
Recently, an international symposium themed "Upholding Multilateralism and Promoting Global Governance," hosted by the ...
How far would you go in the ulitmate game of deception and would you want to be a Faithful or a Traitor ...
The article below is actually a YouTube video script. It will take me a few days to get that out. But I thought I’d post it ...
Dr. Tommy Ibrahim discusses a new value-based care strategy and his plans for systemwide continuity in an exclusive interview ...
A nasty rash isn’t the only thing this shot may spare you from. A new study from the University of Southern California found ...
Currently, the gap between PIP award reviews can be as brief as nine months, and most claimants see no change in their award at review. This is set to change for the majority of PIP claimants aged 25 ...
President Lee Jae Myung emphasized the importance of “pragmatic diplomacy centered on the national interest” and “strategic ...
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