Spotify users can pay for Spotify Premium to get ad-free playback, but some subscribers are still hearing ads.

Reports of Spotify Premium subscribers hearing ads have emerged over the past few days — here's what the company has to say.

Despite paying for ad-free listening, some Spotify Premium subscribers are encountering ads during their music sessions across various devices and platforms (Android, iOS, Web, and even smart home devices).

Spotify has responded to complaints from Premium users hearing advertisements while hearing content, saying an investigation is underway.

One of the benefits of paying Spotify for one of its Premium subscriptions is ad-free playback, alongside downloading songs for offline listening and organizing your queue. However, some subscribers are reporting that they're still hearing ads.

Spotify Premium users experienced ad interruptions due to a technical glitch. The issue, impacting Android, iOS, and web platforms, was promptly addressed by Spotify. The company confirmed that the glitch has been fixed,