This is a story about Southwest Airlines, a decisive change, and the satisfaction of knowing quickly that you’ve made the ...

Southwest Airlines features low-cost travel options, flexible policies and a focus on customer ... She was humorous with the safety announcement along with other announcements she had to make ...

Reports of fliers pre-boarding in wheelchairs followed by miraculous recoveries upon arrival have become frequent complaints for regular Southwest customers.

One passenger survived the crash but everyone else aboard the Boeing 787 was killed. More people died on the ground after the ...

Southwest Airlines has been a firm favorite among travelers for more than 50 years thanks to its free checked baggage policy, ...

Although the Air India crash has rattled the public, planes remain one of the safest modes of transportation.