Verizon is offering a standard $20 credit per account following last week’s massive network outage. Some users report successfully negotiating much higher credits, up to $200, by contacting support.

Visible Wireless customers report getting a $5 credit toward their next bill. Visible Wireless customers report getting a $5 credit toward their next bill. is a news writer covering all things ...

Verizon customers in Illinois who were impacted by a seven-hour outage will be offered a $20 credit, according to USA TODAY. The nation's largest wireless network outage began around 11:30 p.m. CT on ...

Verizon is offering a very small mea culpa after Wednesday's massive outage, which drew more than 1.5 million reports on Downdetector and lasted hours. Initially, the carrier posted on X that it will ...

Verizon has begun sending text messages with instructions on how to redeem a $20 account credit for last week's nationwide wireless outage. The message states that the $20 credit is intended to cover ...

Verizon is offering customers a $20 credit after many customers lost cellular signal for over seven hours Wednesday. Over 1.5 million Verizon customers across the country reported they could not make ...

Verizon is offering a credit to "provide relief" to those impacted by a seven-hour service interruption. The company announced that a $20 account credit would appear on the myVerizon app, and that ...

Verizon will issue $20 credits after a 10-hour wireless outage caused by a software issue, as the FCC reviews the disruption affecting hundreds of thousands of customers. Trump suggests US 'shouldn't ...

Jake Peterson is Lifehacker’s Tech Editor, and has been covering tech news and how-tos for nearly a decade. His team covers all things technology, including AI, smartphones, computers, game consoles, ...

After a recent outage left Verizon subscribers without service, reportedly for 10 hours, the mobile carrier is offering a small account credit to help smooth things over. On Wednesday, January 14, ...

Verizon Communications said on Thursday it is offering a $20 credit to hundreds of thousands of customers impacted by its 10-hour outage on Wednesday that the U.S. wireless company said was caused by ...

Cellular provider Verizon is giving a billing credit to customers affected by the network disruption on Wednesday that left some around the country without the ability to use the cellular provider's ...