A new feature for iPhones screens calls, similar to a technology available for Android users. Here’s how to activate it.

Israel and Hamas have reached an agreement to release hostages and prisoners. Our colleague Jodi Rudoren explains this ...

Some early experiments with AI are revealing the technology's shortcomings - and, by extension, the value of human workers.

What's an easy way to delay getting a smartphone? For these parents, the answer to that riddle is: get a landline.

Learn how simple, research-based shifts in daily habits can reduce stress, increase focus, and bring more presence into ...

When a robotics pioneer who has spent decades building humanoid machines recommends that you stand at least nine feet away ...

Investors are pouring billions into companies pitching humanoid robots, but functional versions are decades away.

On this episode of “Uncanny Valley,” we introduce you to DoorDash’s new delivery robot and discuss what the growing robot ...

A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...

With the arrival of AI, the human headcount in the contact center—including people who might otherwise answer a call and talk ...

While voice AI agents are already able to automate simple requests, automating complex workflows is still elusive, meaning ...

On October 4th, World Animal Day, the German Animal Welfare Federation (Deutscher Tierschutzbund), together with the agency Philipp und Keuntje, launches the innovative hotline "CALL A PET". Using ...