The change to West Yorkshire Electrical’s approach now means that the firm can now schedule more than 70 new phone calls every month, ...

While voice AI agents are already able to automate simple requests, automating complex workflows is still elusive, meaning ...

Airbnb is a classic example of this. With “Experiences,” the OTA has built an entire movement around experiential lodging and ...

Tech company’s HTS Assist portal can handle reservations and respond to queries much faster than real agents, Hopper ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. With new deals dropping ...

Emily Day's family vacation nearly collapses when FlightHub’s system assigns random passport numbers to their tickets, ...

Through this integration, freight forwarders can now seamlessly access Virgin Atlantic Cargo’s worldwide capacity.

Soon, your biggest competitor won't be another hotel chain, but your guests' personal AI assistants negotiating a better deal ...

Instead of a warm welcome at a vacation hotel, one family found garbage trucks in the parking lot, a locked gate, and a "No Trespassing" sign.

Coupang is successfully replicating its dominant, logistics-first playbook in Taiwan, and early results already paint a ...

ServiceTitan introduces AI-powered tools and Atlas, an advanced virtual assistant designed to automate contractor back-office ...

The Las Vegas Convention and Visitors Authority says the “Fabulous Five-Day Sale” it coordinated with Las Vegas resorts ...