Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

The chatbot marketplace is growing fast. As Satya Nadella, the CEO of Microsoft, said at Microsoft’s World Partner Conference earlier this month, “Pretty much everyone today who’s building ...

Discover the fascinating process of creating a spider robot right at home with our easy-to-follow guide! This video takes you step by step through the materials needed and the assembly process. Learn ...

From internal tools for research, proactive cybersecurity monitoring or knowledge-sharing to public-facing tools that can answer common customer questions, recommend products and open up self-service ...

Shayne Fitz-Coy is the cofounder of Sabot Family Companies, a long-term investment company founded in 2016 in Stanford, California. Lately, I find that ChatGPT is my main counterpart at work. When I ...

Self-replicating robots are no longer the stuff of science fiction. Scientists at Cornell University in Ithaca, N.Y., have created small robots that can build copies of themselves. Each robot consists ...