Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

The group 'Scattered LAPSUS$ Hunters' says it will dump a trove of information allegedly stolen from Salesforce customers ...

In today’s edition, Ben Kamisar and Bridget Bowman report on the findings from our latest focus groups with young voters who ...

Werder BremenThings haven’t been easy for Werder Bremen.They were dealt a brutal hand when it came to their opening schedule, ...

Ilya Bukshteyn, corporate vice president of Microsoft Teams calling, devices and premium experiences at Microsoft, used his ...

Memphis Grizzlies coach Tuomas Iisalo is already getting defensive buy-in from veteran offseason acquisitions after two days of training camp.

Taylor Swift has officially released her highly anticipated 12th studio album, “The Life of a Showgirl,” and the record is ...

The undefeated Miami Hurricanes (4-0) host the Florida State Seminoles (3-1) Saturday, Oct. 4, in a storied in-state rivalry ...

President Trump has seized on the government shutdown as an opportunity to reshape the federal workforce and punish ...

In an exclusive interview at Joint Base Pearl Harbor Hickam, Col. Luke Spathes and Lt. Col. Reinier Villanueva discuss rapid mobility, integration with ...

Weather warnings are in place across the UK as Storm Amy batters the country, bringing close to 100mph winds and heavy ...