TORONTO -- Fairmont Hotels & Resorts, known for high-touch service, is providing its guests with a high-tech, self-service option for check-ins and outs with plans to install those self-service kiosks ...

A while back, I wrote a small story about Marriott introducing check-in kiosks at select hotels as part of a test that could lead to a major rollout of the self-service system sometime down the road.

Hotels have been slower than airlines in offering their customers self-service check-in options, but 2005 seems to be the year when the hospitality industry starts to catch up. Several chains have ...

Click the picture above to hear the audio. A growing number of companies, schools, hotels and hospitals are replacing receptionists or security guards with self-check-in kiosks . While these 'visitor ...

Desk clerks are poised to become the latest coronavirus casualty at some Marriott hotels. The world’s biggest hotel chain said it is testing automated kiosks equipped with touch screens that can check ...

Checking in for a stay at Caesars Entertainment properties is going to be a whole lot easier. After launching a pilot program back in December, the company is going ahead with self check-in kiosks at ...

is testing self-service kiosk applications at the 1,215-room Sheraton Boston Hotel and the 509-room W New York - Times Square. Located in each of the hotels’ lobbies, and similar to airline kiosks, ...