Desk-based roles may appear low risk, but they still carry legal and operational responsibilities. UK employers must ensure workers understand their duties under health and safety, data protection and ...

AI-driven triage, routing, and service updates help businesses resolve issues faster, improve consistency, and deliver a more proactive support experience.

It may not feel like that much time has passed, but these a few key school experiences have changed since millennials were in ...

Leveraging Talkdesk in Service Desk attributed to CAI earning the Talkdesk CX Innovators Award for Ultimate Innovator.

"What I like about teaching, honestly, is just the creativity that you can bring to it." ...

A headteacher was left requiring a wheelchair after a pupil with Special Educational Needs (SEN) struck her with a chair ...

Brex reports that expense management software streamlines processes, improves reimbursement speed, enhances accuracy, and boosts employee satisfaction.

IIT Gandhinagar is set to revolutionise classrooms at an early age. The toolkit it is preparing could change how India ...

In 2024, the Homeless Student Stability Program supported more than 13,000 students across 49 school districts. | Opinion ...

Center Line Public Library • Baby and toddler play group 11 a.m. Tuesdays. Children up to 36 months and their caregivers participate in stories, songs and play. • Storytime at 11 a.m. Wednesdays or 5 ...