Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

During Zendesk's AI Summit, several major advancements were announced including voice AI agents, video calling, and screen ...

Sneak peek at upcoming San Diego area street fairs, festivals, concerts, performances, art shows, library events, community ...

Amazon's Big Deal Days ends tonight, and our team of shopping experts have rounded up amazing offers from brands including Le ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

"Full Nelson," the season finale of Peacemaker Season 2, written and directed by James Gunn, opens with a flashback to one ...

To connect team contributions to measurable business results, a leader must rethink how performance is tracked and ...

Nikki Tamboli is once again found cheering for her boyfriend, Arbaz Patel, from outside the reality show, Rise and Fall.

Noni Abao's Bloom Where You Are Planted, as with most feature directorial debuts, is a continuation of the thematic corners ...