The intranet – usually a depository for internal material like training manuals – for the Jaywing Contact division, which does customer servicing, customer research and telemarketing for clients, ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. CollectPlus, the parcel delivery service that uses convenience stores for drop-offs and pick-ups, is targeting ...

Over half a million parcels handled over the festive period within its network of over 4,500 corner shops. The company says that its strong year-on-year performance reflects the Christmas online ...

Store-based parcel delivery and returns service CollectPlus said it will expand its network by 33 per cent to 7,500 stores in the next 12 months. Watford-headquartered CollectPlus, a joint venture ...

CollectPlus chief executive Neil Ashworth is to take on additional responsibilities at owner Yodel, the delivery company. Ashworth has become chief commercial officer of Yodel, a position he will hold ...

Retail delivery and returns specialist CollectPlus has teamed up with on-demand transport app Gett to launch a rapid retail returns service for time-strapped consumers. The service will allow users of ...

“Boringly consistent” is the phrase that Neil Ashworth, the CEO of CollectPlus and chief commercial officer of Yodel, uses when summarising how he wants customers to perceive his business. The ...

Delivery and returns service CollectPlus is processing and delivering around 5,000 parcels back to House of Fraser customers free of charge, following the news that shoppers are unlikely to receive ...

The move marks the first time in the retailer’s 20-year history that it has partnered with a third party click and collect service. The service will cost £4.49 for next day delivery. John Wyldbore, ...

We’ll send you a myFT Daily Digest email rounding up the latest Royal Mail PLC news every morning. CollectPlus, the parcel delivery service that uses convenience stores for drop-offs and pick-ups, is ...