A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...

The Davises have seen it all, including a restroom sign pulled to look like a handicapped placard. Read more community news ...

Are actions taken by President Donald Trump and Secretary of Defense Pete Hegseth threatening the independence of our officer corps?

These 10 charming communities offer small-town warmth and budget-friendly living! McMinnville sits pretty in the middle of Tennessee with mountain views that rich folks pay millions for elsewhere. But ...

Facing major budget shortfalls, Denver is cutting back hours and staff for the 311 call center and looking to leverage an ...

Running a call center is about more than just answering phones. Every call, every second of talk time, and every interaction ...

With the arrival of AI, the human headcount in the contact center—including people who might otherwise answer a call and talk ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

https://www.thehindubusinessline.com/economy/logistics/integrated-public-transport-ticketing-app-to-be-launched-by-tn-cm/article70079504.ece Copy "India's first ...

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Gaynell Acklin, 72, was headed to her sister's house when traffic suddenly stopped around the 4700 block of Montview Drive.

Tamil Nadu Chief Minister M. K. Stalin is set to launch "Chennai One," India's first integrated public transport ticketing app, on Monday. Developed by CUMTA, this all-in-one app aims to streamline ...