Discover proven strategies for managing remote call center agents, including how call center QA provides the performance ...

Hybrid call center solution helps practices capture more leads, book appointments faster, and never miss patient calls.

ROCHESTER, N.Y. (WROC) — In September, News 8 first brought you the story about grassroots efforts to bring an Overdose Prevention Center to Monroe County. Recent data released to address the ongoing ...

Both leaders gave versions of what they discussed, but the Chinese president’s take made clear the issue of the island was front and center.

The pharmaceutical industry invests billions of dollars 1 in digital tools and technologies. But for all the online surveys, feedback loops, and digital portals introduced to improve the patient ...

Coffee & Conversation: 10 a.m., Mead Community Center, 401 Third St., Mead. . All are welcome. highplains.libcal.com. Snacks & Cooking: 3 p.m., Longmont Youth Center, 1050 Lashley St., Longmont. Snack ...

In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.

The complaint alleges he NSA detected a phone conversation between foreign intelligence officials and a person linked to Trump.

A New Adventure Widows & Widowers: A social group for all ages will meet for breakfast at 8 a.m. Feb. 28 at Bob Evans, 175 ...

Q4 2025 Earnings Call February 19, 2026 10:30 AM ESTCompany ParticipantsShawn Amini - Vice President of Finance ...

Environmental concerns, while prudent, are being solved through innovation. New cooling technologies dramatically reduce ...