Think of MCP as AI’s USB-C — finally connecting all your business systems so AI can do real work, not just cool demos.

After a decade of methodically building cross-functional integration capabilities, ServiceNow is making its most assertive ...

Seeing is believing. Craig Millon of Jack Morton explains why experiential matters more than ever at a time when customers ...

Commercial cleaning businesses using QuoteIQ report an average 40% increase in revenue, 35% reduction in administrative time, ...

News from the week beginning 29th September includes items from @Agiloft, @Azul, @BerkeleySkydeck, @Deltek, @Ultimo, @Kantata, @Planful, @ThompsonReuters, @VertiGIS, @Workday, and @Zoho ...

Below are some simple steps to overcome the AI knowledge barrier: Focus on practical demonstrations, not technical jargon.

CRMs predicting which lead might convert, support platforms embedding chatbots for FAQs, analytics dashboards surfacing churn ...

In an exclusive ETCIO webinar with IBM experts, leaders explored how AI agents are transforming procurement and IT—from ...

A year ago, Certinia made its Customer Success Cloud generally available. It began life with some significant customers already leveraging the Customer ...

LINE THAILAND DEVELOPER CONFERENCE 2025, Empowering Thai Developers in the AI-Driven Era, Showcasing AI and LINE MINI App as ...