AI-specific legislation is coming fast, and most email marketers are unprepared,” says Guy Hanson, vice president of customer engagement at Validity, a CRM data quality, email performance, and ...

Workbooks is betting that plain-English AI agents can help mid-market teams overcome CRM friction faster than ...

As customers demand ever faster, smoother service, traditional IT systems cannot keep pace. Autonomous CRMs offer a way ...

The AI gold rush has created winners and losers, but the market hasn’t fully sorted them yet. While everyone chases AI ...

Wyndham Hotels & Resorts needed a modern contact center to keep pace with global demand and rising guest expectations. Legacy systems and complex agent tools created friction for both travelers and ...

Pages Latest Report] According to a market research study published by Custom Market Insights, the demand analysis of Global ...

Why does this matter in 2026? Because the infrastructure is catching up to the hype. Multi-platform AI adoption is reaching ...

A practical look at beginner-friendly AI tools that help with research, visuals, and automation without complexity or hype.

Along with collapsing buildings, flying debris, and stampedes of fleeing residents, various studies have blamed the ...

Real-time collaboration between people and AI is emerging as a critical driver of faster, higher-quality business innovation.

Generative AI is now moving into agentic AI. Metrigy defines agentic AI as “an advanced AI framework that uses large language ...