Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Monday.com provides a versatile solution for managing customer relationships, featuring customizable pipelines, powerful ...

The marketing playbook is changing. Check the 5 essential skills for 2026—from AI and data literacy to community ...

Okta is warning about custom phishing kits built specifically for voice-based social engineering (vishing) attacks.

New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

Real-time collaboration between people and AI is emerging as a critical driver of faster, higher-quality business innovation.

AI Content Decisioning generates and determines the best content for customers across channels, empowering marketers to be Positionless with unprecedented Creative Power to scale CRM Marketing ...

Will it transform marketing, communications and business development? While the arrival of PE investment may seem unsettling at first, it holds the promise of helping law firm marketers and their ...

Overview  AI now drives personalization, advertising, content, analytics, and customer engagementPredictive intelligence has replaced intuition-led marketi ...

In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

The company has increased its business volume by 1,500 per cent in 12 months, from approximately $230 million at the end of 2024 ...

Sravish Sridhar CEO, TrustCloud “How to move from “effort” to “outcomes”, from “we think” to “we can prove”, and from ...