Apple began a support Twitter account early in 2016, answering customer queries and tweeting out the occasional iOS tip. It has now expanded into a dedicated Apple Support YouTube channel. The account ...

Apple is expanding its social media outreach. The company has just launched a new YouTube channel to teach people how to use their Apple devices, like the iPhone and iPad, via video tutorials. The ...

Need help with a glitchy your iPhone, Mac, or other Apple product? The company's Support app and website can lead you to the right resources, including how to contact Apple support. Lance is an ...

Apple today shared two new iPhone XS and ‌iPhone‌ XS tutorial videos on its YouTube channel, both of which are designed to highlight available features on the new devices. The first video is designed ...

Apple this evening shared several new Apple Watch Series 4 tutorial videos on its YouTube channel, walking Apple Watch owners through features that include watch face customization, Walkie-Talkie, ...

For some time, Apple has given the Designated Family Tech Support Personnel among us a small reprieve with its “ Find out how” selection of tutorial videos. While they don’t really tackle inevitable ...

An IT or cybersecurity professional who needs to or wants to support Mac users may benefit from the Apple Certified Support Professional certification. The certification — ACSP for short — verifies ...