Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

Amazon returns filter back into the storefront's sales pipeline through a couple different avenues, depending on the item's ...

Amazon is giving shoppers extra flexibility this holiday season with a new, extended return policy now in effect. For the 2025 holiday season, most items purchased on Amazon between Friday, Nov. 1, ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Amazon is handling a rapidly growing number of returns that are causing a massive problem for the e-commerce giant and the planet. A National Retail Federation survey found a record $761 billion of ...

Amazon is issuing long-anticipated refunds for some customers. According to USA Today, some customers who had issues with Amazon returns in the past may finally get closure. Per reports, one customer ...

Amazon has begun issuing substantial refunds to customers for returns dating back to 2018, marking an unprecedented acknowledgment of systemic processing delays within the world’s largest online ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...