The shadow technology problem is getting worse.  Over the past few years, organizations have scaled microservices, ...

Researchers and neuroscientists say there’s a fundamental difference in Branson’s story and a motivational story created by ...

Understand what GEO is, how it's revolutionizing digital marketing and key strategies to optimize for AI-driven search.

Leaders must manage trade-offs carefully. Poorly managed APIs can lead to over-automation, which increases errors at scale.

In the 1980s, economist Robert Solow made an observation that reminded economists of today’s AI boom: “You can see the computer age everywhere but in the productivity statistics.” ...

The vast majority of professional auditors have expressed concern that AI tools, while helpful, risk undermining professional ...

We are excited to show how AI-powered contact center technology can help businesses improve customer experience, ...