The board of directors of eXp World Holdings, the parent company of eXp Realty, has appointed Fred Reichheld to the board as an independent member. Reichheld is the creator of the Net Promoter System, ...
Loyal customers are assets to any business. The best way to transform someone into a loyal customer is by offering outstanding customer satisfaction. Therefore, it is essential to gauge how happy and ...
Social media and customer loyalty programs such as the Net Promoter System have advanced along largely separate paths of development. But what would their union produce? We think it could unlock ...
When organizations look for feedback on how their customers feel about the products and services they offer, the Net Promoter Score (NPS) is often the first port of call. NPS is an indicator that ...
There’s an old saying, “What doesn’t get measured, doesn’t get done.” To that end, performance metrics continue to be the cornerstone of pay for performance alignment. Recently there’s been quite a ...
TEMPE, Ariz.--(BUSINESS WIRE)--Limelight Networks, Inc. (Nasdaq: LLNW), a global leader in digital content delivery, today announced that the company’s Net Promoter Score (NPS) 1, which is a benchmark ...
SAN FRANCISCO & PROVO, Utah--(BUSINESS WIRE)--Qualtrics (Nasdaq: XM) and Bain & Company, creators of Net Promoter Score® and Net Promoter System SM, today announced the NPS® Outer Loop powered by ...
Election polling data is like weather forecasts: everyone knows they’re probably wrong, but we listen to them anyway. Actually that analogy is off — weather forecasts are sometimes accurate. At ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback