The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

You've probably seen me post MANY times about work at home virtual assistant jobs. I love sharing information about it as a ...

When users first try virtual assistants (like Siri, Google Now, Cortana, M or Alexa), they’re struck by the idea that they’re talking to a computer, rather than a person. That much sounds obvious. In ...

As the travel industry undergoes a digital transformation, digitization and automation have revolutionized the way we plan and experience our journeys. AI-powered virtual assistants and chatbots have ...

If you’re looking for a work-from-home opportunity but think you have to be a writer or designer to do it, perhaps it’s time to look into becoming a virtual assistant. Almost anyone has at least one ...

Welcome to What Is, a new column on dedicated to giving simple answers to complex things that affect the products around you. Got a question? Nothing’s off limits. Submit yours to [email protected] ...

Hannah Dixon is a six-figure-earning virtual assistant coach and recruiter. She says it’s important to understand that virtual assistants are business owners, not employees. Dixon says that virtual ...

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Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Last week, Mark Zuckerberg and his wife, Priscilla Chan, announced a $3 ...