Verizon Wireless Customer Service

Verizon offers customers credit

Digest more

· 2d

When will Verizon be back up? The latest on cell service outage

If you're a Verizon Wireless customer, Wednesday has been particularly annoying with the cell service outage.

· 1d

Verizon offers customers credit after massive service outage. Here’s how much.

· 1d · on MSN

Verizon to issue $20 credits to customers affected by cell service outage

· 1d

Verizon customers in metro Atlanta frustrated after service outage

Verizon's hours-long outage is fixed, but many in Atlanta say they're still feeling its impact.

· 1d

Verizon Confirms Widespread Outage, Engineers Working to Restore Service

· 1d

Verizon will pay you $20 following its nationwide outage — here’s how to get it

· 1d

Is the Verizon network back up? Details on nationwide Verizon outage

"Today, we let many of our customers down and for that, we are truly sorry," the company said.

· 1d

Verizon says it’s fixed the massive outage that left many without phone calling and data services

· 1d

Verizon says hourslong outage that disrupted calling and data services has been resolved

Verizon Wireless outage puts phones in SOS mode without cell service

Verizon Wireless is suffering a massive outage in the US, with customers reporting their phones stuck in SOS mode with no cellular service.

Is there a Verizon outage? What is SOS on my phone? Outage map, update

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, home internet and Wi-Fi outages and other Verizon service issues. In an update on X today, Verizon said it is "working on the issue."

1don MSN

After Verizon Went Down, Customers Were Furious. Verizon’s Response Is a Lesson for Every Business

Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to humans.

1don MSN

Is Verizon down? Outage resolved after more than 1.5 million reports

Over 1.5 million Verizon customers had reported outages, according to Downdetector, but by late Wednesday the company said service had been restored.

Newsweek

Verizon Announcing AI-Powered ‘Customer Experience Transformation’

Telecommunications giant Verizon is announcing a new suite of customer service experiences for consumers of its phone and internet offerings. Among other enhancements, Verizon customers now have access to a Customer Champion and AI assistant, which can ...