From quick service restaurants to airport ticketing areas, high-volume spaces put heavy demands on self-service technology.

Can't figure out if you should check in at the airport or stick with the online check-in process? Here's what you need to know.

Alaska Airlines sharply cut the average wait time to check-in at Sea-Tac Airport by more than 75% thanks to a new process developed by station employees. They replaced the one, long, winding waiting ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The aviation industry is at the crossroads of innovation and tradition. As passengers ...

Cash-strapped budget airline AirAsia Group Bhd said on Tuesday it would begin charging customers a fee to check in at airport counters, in part to encourage them to minimise physical contact with ...

Mumbai's Chhatrapati Shivaji Maharaj International Airport (CSMIA) has recorded a sharp rise in the use of self-service technologies by passengers, reflecting a steady shift towards touchless and tech ...

Passengers check in at O'Hare International Airport in Chicago. (Scott Olson/Getty Images) There will soon be another new travel rule that domestic flyers will have to keep in mind before heading to ...

At Social Security we strive to make our services more accessible while maintaining your privacy. We installed new kiosks in most of our local offices to make it easier for you to check in and conduct ...

Major airports in Brussels, London and Berlin were hit by disruptions to electronic systems that snarled up check-in and sent ...