IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...

A number of Fallout 76 players have reported across social media this afternoon that, after submitting a support ticket to Bethesda, they received access to the personal information and support ...

We are pleased to release the Control Techniques Support Suite technical support ticketing platform to all our valued customers and end users. This will provide an updated and highly traceable request ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...

ABERDEEN PROVING GROUND, Md. (December 19, 2013) -- For the first time, Soldiers can resolve field support issues with their weapon systems by creating a single automated trouble ticket. The new ...