Cisco's IP telephony offering has become so complex in such a short period of time that to learn about it now involves a two-part, eight-day training course. Delegates can either attend the two parts ...

Last week, we highlighted an Avaya announcement about the company’s new IP Telephony system called Avaya Distributed Office, designed to meet the challenges of smaller offices that are part of a ...

IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

I’ve recently been working with a client on the Gulf Coast – Hurricane Alley, as we like to call it – that is interested in replacing its traditional IP PBX system with a cloud-based telephony system.