Every time the phone rings, your team members should see it as an opportunity for practice growth. A potential new patient could be on the other end of the line, and if your team can schedule that ...
Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...
With small businesses continuing to emerge from the pandemic, it's time to start a search for the employee with the best printing. You may even find an amateur calligrapher amid your ranks. But your ...
The way your employees answer the phone could have an effect on whether the other party decides to do business with your company. It's inappropriate for someone at your company, even if it's a small ...
Most refractive surgery providers ineffectively handle initial telephone calls from potential LASIK patients and lose prospective candidates for surgery, according to a leading consultant. Basic ...
Answering the phone promptly and professionally is a basic requirement of running a successful business. To me, there is not and never will be a substitute for the fundamental courtesy of answering ...
Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...
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