Amdocs has rolled out Smart Agent Desktop, a new product that gives contact center agents visibility into back-end applications and provides guidance on decision making processes related to calls. It ...

ANN ARBOR, Mich., Jan. 13, 2026 /PRNewswire-PRWeb/ -- Nutshell, the CRM and marketing automation platform that saves teams time, announces its expanded AI Agent Marketplace: a growing lineup of ...

The built-in agents plan and launch marketing campaigns in minutes, personalize every send, resolve customer requests, and keep humans in the loop Today at its flagship event K:BOS, Klaviyo (NYSE: ...

Can traditional CRM systems keep up? Know how AI Agents are transforming CRMs into smart, proactive platforms that automate ...

monday.com accelerates its AI vision with technology that doesn’t just manage work, but does the work for you monday.com (NASDAQ: MNDY) today announced the next wave of product innovations at Elevate, ...