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ServiceNow deepens Microsoft 365 integration for AI agent governance

ServiceNow has expanded its strategic partnership with Microsoft to integrate its AI Control Tower with Microsoft Agent 365, enabling unified governance of AI agents across both ecosystems. The move ...
SiliconANGLE

ServiceNow extends its AI capabilities with Now Assist for Virtual Agent

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out on ...
Techzine Europe

ServiceNow expands autonomous workforce to nearly all business roles

At Knowledge 2026, ServiceNow is introducing a new series of AI specialists for IT, Sales, HR, and security to create the ...
TMCnet

ServiceNow brings Autonomous Workforce to every major business function

Knowledge 2026 - Today, at ServiceNow's annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI ...
Business Wire

3CLogic Voice-Enables ServiceNow’s Virtual Agent in Latest Collaboration with Technology Workflows Business Unit

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s ...
VentureBeat

ServiceNow’s Washington, DC update empowers IT operations and virtual agents with Gen AI

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, ServiceNow announced “Now Platform Washington, D.C.”, the latest ...
SiliconANGLE

ServiceNow expands Now Assist family of generative AI agents

The information technology workflow management giant ServiceNow Inc. said today it’s expanding its family of Now Assist generative artificial intelligence agents. The new Now Assist in Virtual Agent, ...
SD Times

ServiceNow adds generative AI to Virtual Agent chatbot

AI, or artificial intelligence, is technology that attempts to simulate human cognitive function. AI has made its way into the software development space in a number of ways. Visit the AI article list ...
Business Wire

ServiceNow announces new generative AI capabilities for the Now Platform for faster, more intelligent workflow automation

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2023-- ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced new generative AI capabilities for ...
No Jitter

No Jitter Midroll: ServiceNow’s Washington D.C. Platform Release Includes New Generative AI-based Capabilities

Today, ServiceNow announced the new capabilities its Washington, D.C. platform release (ServiceNow names its releases after major cities or states). No Jitter participated in a briefing the week prior ...
Computerworld

ServiceNow embeds AI-powered customer-assist features throughout products

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...