A heated exchange between a Boston celebrity chef and a would-be diner has sparked a debate about cancellation fees and customer service on social media. On X, the platform formerly known as Twitter, ...

While the point of there being “more tech” in the restaurant industry post pandemic can’t be disputed, there’s no blanket over the topic. How it’s viewed, deployed, defined, and accepted changes by ...

Owner Avie Maloney acknowledges that staffing has been a challenge for her, just like it has been for other restaurant owners. Maloney was a server at Once Upon a Table who bought the business in ...

A globally-inspired Houston restaurant is making a big change to its service model. Traveler’s Cart will switch from counter service to full service beginning this Monday, November 17.