Chhatrapati Shivaji Maharaj International Airport in Mumbai reports a notable increase in passengers using self-service technologies. Over 16 months, digital solutions such as self-check-in kiosks and ...

From quick service restaurants to airport ticketing areas, high-volume spaces put heavy demands on self-service technology.

Here’s the low-down… Everyone has a different approach when it comes to airport habits. Some travelers are more conservative with their time, giving themselves hours at the airport to check bags, get ...

Dewey Reynolds attempts to feed money into a parking garage’s “express pay station” at Richmond (Va.) International Airport. After several attempts he had to go to a clerk. “It comes with the ...

Cash-strapped budget airline AirAsia Group Bhd said on Tuesday it would begin charging customers a fee to check in at airport counters, in part to encourage them to minimise physical contact with ...

Like many hospitals and health systems, patient engagement and experience was a key focus area for San Diego-based Sharp Rees-Stealy Medical Group, a division of Sharp Healthcare, especially in the ...

Mumbai's Chhatrapati Shivaji Maharaj International Airport (CSMIA) has recorded a sharp rise in the use of self-service technologies by passengers, reflecting a steady shift towards touchless and tech ...

Fallout from a cyberattack that affected check-in systems at several European airports has extended into a second full day.

Emirates has rolled out upgrades to facial recognition tunnels, self-service kiosks and introduced new products to make travelling easier.