As the CRM market warms to on-demand software, providers have begun pushing to make software-as-a-service (SaaS) more palatable for the contact center. Recently, LiveOps, a California-based virtual ...
A SaaS provider of artificial intelligence-powered and enabled customer engagement solutions in China announced the launch of a new product Monday morning. What Happened: Infobird Co. (NASDAQ:IFBD) is ...
LeadDesk, the Finland-based cloud call center software company, has announced its first funding led by Dawn Capital with participation from public fund, Finnish Industry Investment. This investment ...
CEO of Invoca. Seasoned digital marketing and SaaS leader with 15 years of experience bringing products to market in emerging categories. When people talk about how AI is changing the buying journey ...